Contact Person : Hanson He
Phone Number : 008613822105835
WhatsApp : +8613822105835
Guangzhou Cosmati Technology Co., Ltd.
Company Details: | |||
Main Market: | North America, South America, Western Europe, Eastern Europe, Eastern Asia, Southeast Asia, Africa, Oceania | ||
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Business Type: | Manufacturer, Trading Company | ||
Brands: | COSMATI | No. of Employees: | 1~100 |
Annual Sales: | Year Established: | 2007 | |
Export p.c: | 60% - 70% | ||
Factory Tour > | Quality Control > |
Guangzhou Cosmati Technology Co.,Ltd factory founded in 2007, have more than 15 years experience in cosmetic equipment design, research and development and manufacturing, we have established cooperative relations with many high-quality customers. Supply one stop station service for designing workshop, workshop layout, selecting machines and installation(one stop solution)
In 2016,Through the agency of South Korea, Japan, Italy,equipment brand, we have deposited leading technology and applied it to our products.We are the famous quality complete cosmetics equipment solution supplier.
After-Sales Service
Supply the following after-sale service:
1.Free training your technican in our workshop;
2.1 year wear parts are provided with machine;
3.Able to come on site for commissioning, visa cost, double journey airfare, food and
accommodation local transporation on site for coming engineer will be charge by
buyer;
4.Providing Cosmati via email and telephone for whole life of the machine.
Warranty
-All COSMATI machines are under 1 years warranty period, (but improper operation, normal spare
parts consumption are not within this scope)
- Even over 1 year, we will support for maintenance, for small problem to send spare parts to replace
or online instruction, for big problem we can send engineer if client request, and client in charge of
engineer’s round ticket and accommodation.
Inspection:
- Due to the COVID-19, engineers not available for on-site installation abroad, we’re able to do
on-line installation services and suppy video/pictures for supporting clients installation.
FAQ
1. Why choose us?
1-We have over 15 years import and export experience on cosmetic and color cosmetic fileds.
2-Our factory is located in Guangzhou and another one is in Jiangsu province,more than 200 workers in our factory.
3-Supply one stop station service for designing workshop, workshop layout, selecting machines and installation(one stop solution).
4- Professional in researching and developing, producing cosmetic machines.
5-Through the agency of South Korea, Japan, Italy,equipment brand, we have deposited leading technology and applied it to our products.
6-Excellent,Professional,Competitive products and good service are provided.
7-Quality Complete Cosmetics Equipment Solution Supplier.
2.Can you customize machine ?
As a professional machinery manufacturer for more than 15 years,we have skilled OEM technique.
3. What about after sale service?
Engineer will go to buyer's factory to install, test machines, and train buyer's staff how to operate, maintain machines.
When machine has problem, We will solve basic questions by telephone, email, whatsapp, wechat and video call.Customers showing us the picture or video of the problem.
If the problem can be easily solved , we will send you solution by video or pictures. If the problem out of your control, we will arrange engineer to your factory.
4.How about warranty and spare parts?
We provide 1 year warranty and enough spare parts for the machine,and most of the parts can be found in local market also,also you can buy from us if all the parts that over than 1 year warranty.
5. How can you control the quality and delivery?
All our machines will be tested before packaging. Teaching video and packing pictures will be sent to you for checking,we promise that our wooden packaging is strong enough and safety for long delivery .
6. What about the delivery time?
In stock machine:1-7 days,usually 7-45 Working days(depends on products).
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